Transfer files from a computer to a device

A step-by-step process on how to transfer documents from a desktop or laptop computer to any device.

  1. After you claim your file, check the email you sent it to.
  2. Find the attachment at the top or bottom of the email, and click on the attachment to download the file.
  3. When you download a file, it is automatically sent to your “Downloads” folder unless you have picked a different default location for downloads (you may also save it to a particular folder if you choose).
  4. Connect your Kindle, Nook, or Kobo device (you can also connect iOS and Android devices) with the appropriate USB cable.
  5. Locate the folder for your device under the “My Computer” folder on Windows. On a Mac, your device will show up in the sidebar of any “Finder” window.
  6. Drag and drop your ebook files directly onto the device and the specific documents folder if one is required for your device.

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